Our trained advisers are always on hand to provide specialist advice and guidance.
What You Can Expect From Us
As a valued service user you can be assured that:
- We will undertake a comprehensive assessment of your needs and complete a full care plan.
- We will undertake regular evaluations of the service provided.
- We will work closely with you, your friends and family at all times.
- Your care and support will be provided by fully trained and suitably experienced staff Visits will be made by regular staff who assigned to deliver your individual care.
- Your personal opinions and preferences will be respected.
You can also be assured that your individually assigned carers will always:
- Protect your dignity and privacy.
- Maintain confidentiality regarding your care needs and personal affairs.
- Respect your home and belongings.
- Address you by the name you prefer.
